Important Policy Notice:

    To ensure compliance with our return and warranty policies, customers are required to record a video while unboxing the product at the time of delivery. This video will serve as proof of the product’s condition upon arrival and will be necessary for any claims related to damages, discrepancies, or other issues. Please make sure to keep this video until you are fully satisfied with your purchase.

    Thank you for your understanding and cooperation.

    Thank you for shopping at superasiastore.com. We are committed to providing you with the best possible shopping experience, including hassle-free shipping.

    SHIPPING POLICY

    • The Estimated Delivery Time for all cities in Pakistan may depend on the Location 5 – 7 working days.
    • We aren’t responsible for incorrect addresses or damages after delivery.
    • Report any shortages or damages on the delivery day.
    • If your order hasn’t arrived but is marked as “Delivered”, report it within 24 hours.

    Shipping Rates

    Shipping rates are calculated based on the weight of your order and the shipping destination. You can view the shipping cost for your order during the checkout process before completing your purchase.

    Order Tracking

    In today’s busy world, people value their time and we understand that. That’s why we provide you with the convenience of checking your order status online on our website’s order status page. Here, you can find details information about your order, such as the order date, shipping address, payment status, tracking details, and other relevant information through txt SMS, e-mail and WhatsApp.

    If you have any questions or concerns about your order, you can directly contact our customer support team, who will assist you in resolving your queries as quickly as possible. Our team is always there to help you. And we strive to provide you with the best possible support. You can use the contact details provided on our website to get in touch with our customer support team.

    Shipping Carriers

    We partner with reputable shipping carriers to ensure reliable and timely delivery of your orders. Our primary shipping carriers include M&P, Leopards and Trax.

    Shipping Restrictions

    Please note that certain items may be subject to shipping restrictions or regulations based on their size, weight, or contents. We apologize for any inconvenience this may cause and appreciate your understanding.

    Shipping Holidays

    Please be aware that shipping carriers may observe holidays, which can affect delivery times. Orders placed around major holidays may experience delays in processing and delivery.

    Shipping Support

    If you have any questions or concerns about your order’s shipping status, please don’t hesitate to contact our customer service team at info@alnoortradersgrw.com. We’re here to assist you every step of the way.

    Changes to Shipping Policy

    alnoortradersgrw.com reserves the right to update or modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting to this page.

    Payment options

    We want to ensure that your payments are processed quickly and accurately. When making a payment. Please make sure to include your order number as a reference. This will help us to match your payment with your order and avoid any delays in processing. In addition, please inform us via WhatsApp. Call, or SMS screenshot or transaction ID when you send any amount. This will help us to confirm receipt of your payment and ensure that it is applied to the correct order. If you have any questions or concerns regarding payment options or the payment process, please don’t hesitate to contact our customer support team. We are always here to help!

    Online transaction available options